Your Top Questions, Answered!

FAQ

Organization

At the heart of our success is a well-structured organization dedicated to enhancing your corporate wellness journey. We ensure every facet of your well-being initiatives is seamlessly managed for a healthier, happier workforce.

Wellvoyages is a leading Corporate Wellness Company by Ortil International LLC - dedicated to promoting employee health and well-being. We offer evidence-based wellness programs and services to help organizations create healthier & more productive workplaces.

Wellvoyages was founded in 2022, and we've been passionately supporting businesses in their wellness journeys since then.

What sets us apart is our commitment to evidence-based wellness strategies, personalized solutions, and a holistic approach to well-being. We tailor our programs to meet the unique needs of each organization.

Our core mission is to empower organizations to create thriving workplaces where employee well-being is a top priority. We believe that healthier, happier employees contribute to business success.

Certainly. Wellvoyages offers a range of services, including health assessments, wellness Events, fitness programs, nutrition guidance, mental health support, and much more. Our goal is to address every aspect of well-being.

 We collaborates with businesses across various industries, from small startups to large corporations. We tailor our programs to meet the unique needs of each organization, regardless of their industry.

By partnering with us, organizations can improve employee morale, reduce absenteeism, enhance productivity, and create a positive workplace culture. We offer evidence-based strategies to achieve these goals.

You can reach us via email at info@wellvoyages.com, by phone at +9715 2155 5366, or through our contact form on our website.

Our customer support and general inquiries teams are available from 9 AM to 9 PM. We aim to respond promptly to your enquiries.

Our headquarter is located at Office 404, Al Reem Plaza, Electra Street, Abu Dhabi, UAE. You can visit our office by appointment.

We strive to respond to email enquiries within 30 minutes, and we appreciate your patience during busy periods.

We have designated phone numbers for different departments, making it easy for you to reach the right team. Our Guest Relations Team will connect you with corresponding team based on your queries.

To use the contact form, visit our website's "Contact Us" page and fill in the required details and your message. We'll reply to your enquiries promptly.

Yes, you will receive an automated confirmation email to acknowledge that your enquiry has been received. Our team will follow up with a detailed response.

Solutions

Our comprehensive solutions are finely tuned to address your unique well-being needs. We provide a spectrum of tailored programs and resources that prioritize employee health and happiness.

Health assessments are comprehensive evaluations of an individual's health status. They help employees understand their current health, identify potential risks, and set wellness goals.

Wellness Events are interactive sessions that educate and empower employees on various well-being topics, such as stress management, nutrition, and fitness. They promote healthy lifestyles and provide practical tools for improvement.

 Fitness programs promote physical activity and overall health among employees. They reduce health-related costs, boost energy levels, and improve morale.

Nutrition guidance offers personalized dietary advice to help employees make healthier food choices. It contributes to weight management, better energy levels, and overall health.

Mental health support includes counselling, stress management, and resources to address emotional well-being. It's vital to reduce stress, enhance productivity, and create a supportive workplace culture.

Health coaching involves one-on-one guidance from wellness experts. It helps employees set and achieve health goals, fostering motivation, and self-improvement.

Ergonomics and workplace safety focus on creating a comfortable and safe work environment. They reduce the risk of injuries, enhance productivity, and contribute to employee well-being.

Wellness challenges are fun, competitive activities that encourage employees to improve their health. They increase engagement, build fellowship, and promote a culture of well-being.

Smoking cessation programs help employees quit smoking, reducing health risks and improving overall well-being. For organizations, they lower healthcare costs and absenteeism.

Financial wellness programs offer guidance on budgeting, saving, and financial planning. They empower employees to manage their finances, reduce stress, and improve their overall well-being.

Biometric screenings measure vital health indicators such as blood pressure, cholesterol levels, and BMI. They provide insights into an employee's health and potential risks.

Wellness technology includes apps, wearables, and digital platforms that track and support well-being efforts. It offers convenience, motivation, and data for personal health improvement.

On-site health services provide wellness services at the workplace. They enhance accessibility to care, reduce absenteeism, and promote employee health.

Health risk assessments are surveys that evaluate lifestyle choices and health risks. They help employees identify areas for improvement and make informed health decisions.

We offer remote wellness consultations and support. They improve access to healthcare, reduce time away from work, and ensure timely medical attention.

EAPs provide confidential counseling and support for employees dealing with personal or workplace challenges. They enhance emotional well-being, job satisfaction, and productivity.

Wellness calendars outline scheduled wellness activities and events. They improve employee engagement, keep wellness initiatives organized, and create a sense of excitment.

Analytics and reporting provide data-driven insights into the effectiveness of wellness programs. They help organizations make informed decisions and tailor wellness strategies.

Employee surveys collect feedback on wellness programs and workplace culture. They engage employees in shaping wellness initiatives, ensuring they meet their needs.

Incentives from facilitators offers discounts and deals on wellness products and services. They make well-being more accessible and affordable for employees.

Leadership training equips leaders with the skills to manage and enhance employee productivity. Helps to create a culture of harmony within the organization.

Legal and regulatory compliance protects employees by ensuring a safe, fair, and lawful work environment, safeguarding their rights and well-being.

Sleep management programs address sleep quality and promote healthy sleep habits. They improve employee focus, energy levels, and overall health.

Deployment

Effortlessly deploy our well-being solutions, making health and wellness readily accessible for your team. Our deployment process is efficient and user-friendly, putting well-being at their fingertips.

Our planning starts with a thorough assessment of your organization's goals, culture, and employee needs. We then create a customized wellness strategy tailored to your specific objectives.

We consider factors such as your company's size, industry, employee demographics, and wellness objectives. Our goal is to create a wellness plan that aligns with your unique corporate culture.

Our approach is holistic, focusing on physical, mental, and emotional well-being. We offer a range of services, from health assessments to fitness programs, to create a well-rounded wellness experience for employees.

We take a flexible and adaptable approach, customizing programs based on each company's unique needs and goals. We believe that wellness solutions should be as diverse as the organizations we serve.

The execution phase involves program setup, communication, and employee engagement. We work closely with your organization to ensure a smooth and effective launch.

We employ a combination of engagement strategies, including wellness challenges, incentives, and educational workshops. Our goal is to make participation appealing and rewarding.

The timeline can vary depending on the complexity of the program and company size. Typically, it can take a few weeks to a few months to set up and launch a comprehensive program.

Yes, we offer streamlined programs that can be initiated faster. We work with each company to find the best timeline based on their specific needs.

We conduct an initial assessment of each company, gathering information about their goals, employee demographics, and workplace culture. We then create a customized wellness plan that aligns with these factors.

Absolutely. We have solutions that are scalable and adaptable to fit the needs and resources of smaller companies. Our goal is to make wellness accessible to all.

Support

Our commitment extends beyond implementation. Our dedicated support team is always at your service, guiding you every step of the way on your well-being journey.

Our mobile application support team is available to assist you with any technical issues. You can reach them through the in-app help center or via our dedicated support email and phone line.

Our mobile application provides access to a range of well-being resources, including health assessments, wellness calendars, fitness programs, and more. It's your one-stop platform for improving your well-being.

We offer ongoing support through regular updates to our programs and services. Our team works closely with your organization to ensure that your wellness initiatives evolve and meet your changing needs.

Yes, we offer consulting services to help your organization develop a comprehensive well-being strategy tailored to your long-term goals.

Yes, our Employee Assistance Program (EAP) includes access to professional counselors who can assist employees with various personal and well-being challenges.

Employees can schedule one-on-one sessions with our well-being experts, either in person or through telehealth services, to receive personalized guidance and support.

We offer a variety of online classes, including fitness sessions, stress management workshops, and nutritional guidance. These classes are designed to improve the overall employee well-being.

Employees can access our online classes through our mobile application or web portal. They can register for classes, participate in live sessions, or view recorded sessions at their convenience.

Wellness calendars outline a schedule of well-being activities, challenges, and events throughout the year. They help employees plan and engage in various well-being initiatives.

Employees can access and sync the wellness calendar with their personal calendars through the mobile application. They will receive notifications and reminders for upcoming events.

Management

Efficiently manage and monitor well-being programs to track progress and measure their impact. We offer the tools and resources to make well-being management a breeze.

Applying for an account with is easy. You can visit our website and Signup using the form and register using your company email id or contact our sales team for assistance.

We'll require basic company information, such as your name, organization's name, contact details, and your specific well-being goals and requirements.

Your dedicated Account Manager serves as your primary point of contact and is responsible for understanding your needs, coordinating services, and ensuring a smooth and successful partnership.

Your Account Manager will maintain regular contact with you, with the frequency determined by your specific needs and preferences. They are available to assist whenever necessary.

Yes, you can update your account information at any time. If assistance needed - Contact your Account Manager, and they will assist you in making the necessary changes.

If you forget your login credentials, you can use the "Forgot Password" feature on our website to reset your password. If you encounter any issues, your Account Manager can help with the recovery process.

Absolutely. We specialize in creating customized well-being programs to align with your organization's specific goals, culture, and employee demographics.

Your Account Manager will work closely with you to understand your requirements. You can schedule regular meetings, send emails, or call to discuss and refine your well-being goals.

If you experience technical issues, please reach out to our customer support team or your dedicated Account Manager. They will promptly address and resolve the issues.

We value your feedback. You can share your concerns or suggestions with your Account Manager, who will ensure your feedback is addressed appropriately.

Privacy

We take your data's security seriously, ensuring that your privacy and confidentiality are maintained at all times. Your trust is our top priority.

We take data security seriously. Our application is designed with encryption protocols and secure authentication to protect personal data. We comply with industry standards to ensure privacy.

Employee data is encrypted and stored securely on our servers. Access to this data is restricted to authorized personnel only, and we conduct regular security audits to identify and address vulnerabilities.

Onsite events are organized with safety in mind. We implement access controls, background checks for event staff, and adhere to health and safety guidelines to provide a secure environment.

In case of an emergency during an onsite event, a comprehensive emergency response plan, jointly designed by the company and WellVoyages, will be activated. Designated personnel are specifically trained to manage such situations, and their instructions must be strictly followed by all participants.

Yes, we strictly adhere to data privacy regulations, including GDPR and HIPAA, where applicable. We have robust data protection policies and measures in place.

Our application provides user-friendly settings that allow employees to control their data privacy preferences, including what information is shared and with whom.

We use secure channels and encryption protocols to protect data during transfer. This ensures that data shared between our organizations remains confidential.

Yes, data transfer is secured with authentication and authorization processes. We maintain a strict control framework to prevent unauthorized access.

In the event of a security incident, we have a well-defined incident response plan. Our team will investigate the issue, take corrective actions, and notify affected parties as required by law.

We conduct regular security audits and updates to stay in line with evolving security standards. Our commitment to data security is ongoing.

Careers

Join our dynamic team in reshaping workplace well-being. Explore exciting career opportunities and be part of a transformative well-being experience.

We have diverse roles, including well-being coaches, data analysts, software developers, sales and marketing positions, account managers, and more.

You can visit our careers page on our website, where you'll find current job openings and instructions on how to apply.

Our selection process typically involves resume screening, interviews, and assessments, depending on the position. We assess qualifications, experience, and cultural fit.

you can send your concerns to hr@wellvoyages.com.

Yes, we are committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, or any other protected status.

We have diversity and inclusion programs, training, and policies in place to foster an inclusive work environment. We believe diversity enhances our corporate culture.

Our employees enjoy competitive salaries, health and wellness benefits, professional development opportunities, and a positive, well-being-focused work environment.

Yes, we encourage internal growth and development. We provide opportunities for career advancement and learning.

Our culture is rooted in well-being, innovation, and collaboration. We value employees who are passionate about making a difference in the well-being of others.

We integrate our values into daily operations, employee engagement, and the development of well-being solutions. Our values guide our actions and decisions.

It's a way to actively participate in and contribute to the platform's content and wellness programs. Contributors play a vital role in creating and enhancing contents. They can submit articles, blog posts, present topics and can provide wellness training.

Collaborations

We're open to partnerships and collaborations to create holistic well-being solutions. Together, we can achieve greater well-being impact.

Corporate wellness collaborations are partnerships between our wellness company and businesses in various sectors to enhance employee well-being through a holistic approach.

Yes, businesses from diverse sectors, such as yoga studios, fitness centers, resorts, hotels, beauty lounges and more, can explore tailored collaborations to support employee wellness.

We welcome enquiries from organizations interested in partnering with us. Please contact our partnership team at collaboration@wellvoyages.com, and we will assess the possibilities for collaboration.

Yes, we provide partner organizations with detailed analytics and reporting to track the effectiveness and impact of enrolment in our website.

The partnership process typically involves initial discussions, needs assessment, agreement negotiations and program development based on requirements.

The timeline varies based on the complexity of the collaboration and program customization. Our team will work diligently to ensure a timely launch. (minimum launch period is 2 working days)
 

Collaborations can lead to increased business, brand visibility, and access to new clientele, which may result in financial benefits.
 

Collaboration duration can vary. It can range from short-term to long-term, strategic partnerships, depending on the mutual agreement.
 

We regularly share insights, industry updates, and best practices with partner organizations, keeping them informed about the latest well-being trends.

Payments

Our transparent and hassle-free payment system ensures that your financial transactions are as smooth and convenient as our well-being solutions. We value your trust and aim for a seamless experience every step of the way.

Pricing details for our services are available on our website or can be obtained by contacting our sales team. We offer competitive pricing packages tailored to your specific needs.

We accept various payment methods, including credit cards, electronic transfers, and other convenient options. Our team will assist you in choosing the most suitable method.

 Yes, we offer subscription plans and discounts for long-term partnerships. Our team can provide you with details and recommendations based on your requirements.
 

Certainly, we can provide detailed cost breakdowns for each service upon request. This transparency ensures you understand the value of your investment.

Invoices are usually sent electronically to the provided billing contact. Payment can be made via the chosen method, and we offer flexible terms to meet your needs.

Billing cycles can be customized to align with your organization's preferences. We aim to accommodate your specific requirements.

Absolutely, our billing team is available to assist with any discrepancies or questions you may have regarding invoices and can be reached at finance@wellvoyages.com. We strive to ensure clarity and accuracy.

We understand that unforeseen circumstances may arise. While we encourage prompt payments, we are willing to discuss any potential late fees on a case-by-case basis.
 

You can request copies of invoices or billing statements by contacting our billing department at finance@wellvoyages.com. They will promptly provide you with the requested documentation.

Wellbeing: Your Path to a Brighter Tomorrow.

We empower corporate growth by prioritizing employee well-being. Our programs reduce absenteeism, enhance productivity, and foster a
positive culture. We shape healthier, happier teams, driving success and a brighter future.

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